Gratagon Shipping Info
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviation, street numbers, building or apartment numbers, and route information(if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost， misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
Attention
The shipping time listed in the table above is just ETA(Estimated Time of Arrival), and most of our shipped parcels can be delivered within this time frame.
1. Please note that Gratagon not responsible for unsuccessful deliveries caused by wrong/insufficient/incomplete shipping address, wrong post/zip code, blank mobile column. Non-delivery or extra shipping costs due to personal reasons will not be taken by Gratagon.
2. Please note that Gratagon our shipping service providers will only accept shipments to a valid street address. We do not deliver to P.O.Boxes or shipping to outlying territories or remote areas&islands, Military Addresses.
3. Shipping time might be affected during public holidays or extreme weathers. Because the manufacturers&carriers might limit or stop their operations. Unfortunately this is outside of our control，normal service resumes soon after holiday or extreme weather ends.
4. Your order can be tracked in details only when it arrives in destination country. Especially for standard shipping and expedited shipping, please kindly allow some working days of delivery to your address, even likely "not found". Thanks for your patience. Should you have any question, please reach out to our customer service.
If you have any question about the shipping, please contact our customer service: admin@gratagon.com, we will reply you asap, thank you.