1. Choose one piece of items and click on the "Add to Cart" button. If you want to buy a variety of sizes, please add them into the cart one by one.
2. Continue to checkout：Choose the payment method you want to use. You will be directed to make payment.
3. Submit your shipping address, email address, and phone number and click 'Continue'.
4. Verify information.
5. Once your order has successfully been placed, you will receive a confirmation email with your order number and the details of your order.
How do I change an order after it has been placed?
If you want to revise any information with your order, please contact us at admin@gratagon.com as soon as possible. Changes can not be made after shipment.
How do I cancel an order?
For any cancellations on the order please email us：admin@gratagon.com with in 24 hours of placing the order. Any order cancellation after 24 hours will be charged with a 30% restocking fee.
How can I track my order?
After your package be shipped you will receive an email with shipping information and the tracking number. Using this tracking number you can check the package information.
Why didn't I get a confirmation/shipping email?
After placing an order you will receive an "Order Confirmation" email with all your order details. We ask you to review your items and shipment address. Therefore, it is important to provide us a valid email address.
If you didn't receive a confirmation email, please check your spam box. To ensure that our emails do not go to your spam/junk folder, please add admin@gratagon.com to your email address list.
